Please read these terms carefully before using our services
SehatMind is NOT a replacement for professional medical treatment. Our services are for informational and self-assessment purposes only. If you are experiencing a mental health crisis, please seek immediate professional help.
By accessing and using SehatMind ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
By clicking "I Agree" or by using our services, you enter into a legally binding agreement with SehatMind.
SehatMind provides:
Our online tests are screening tools only and do NOT provide clinical diagnosis. They are designed to help you understand your mental state and decide whether to seek professional help.
SehatMind acts as a platform connecting users with licensed mental health professionals ("Therapists"). We do not:
We verify the credentials of all Therapists on our platform, including:
However, we cannot guarantee the effectiveness of treatment or the accuracy of information provided by Therapists.
When booking sessions, you agree to:
SehatMind, its owners, employees, and affiliates are NOT responsible for:
The content on SehatMind is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified mental health provider with any questions you may have regarding a medical condition.
If you are experiencing a mental health emergency:
DO NOT rely on online platforms for emergency care.
We do not guarantee uninterrupted access to our services. The platform may be temporarily unavailable for maintenance or due to technical issues beyond our control.
You must provide accurate, current, and complete information during registration and when using our services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree NOT to:
All content on SehatMind, including text, graphics, logos, tests, and software, is our property or the property of our licensors and is protected by Pakistani and international copyright laws.
You may not:
Payment for professional sessions must be made in advance through our secure payment gateway. We accept payments via:
Refunds are available under the following conditions:
Refunds for dissatisfaction with therapy outcomes are not provided. Please discuss concerns directly with your Therapist.
We protect your personal information in accordance with our Privacy Policy and applicable Pakistani laws. However:
Therapists are bound by professional confidentiality, but certain situations may require disclosure:
These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
In case of any dispute:
We reserve the right to modify these Terms at any time. Continued use of the platform after changes constitutes acceptance of the new Terms.
We will notify users of significant changes via:
For questions about these Terms:
By using SehatMind, you confirm that you have read, understood, and agree to these Terms and Conditions.
Last Updated: March 01, 2026
Version 2.0 - Effective immediately upon publication